Return Policy

Thank you for shopping at the Cosmetic Dermatology Center/Schonskin.com.

If you are not completely satisfied with your purchase within 30 days of receipt of you order, simply call 703-827-8600 to arrange an exchange or refund (excluding shipping charges) in the form of a credit to your account.  All returns or exchanges must be approved prior to returning the product.  Products must be returned in new or gently used condition within 2 weeks of the delivery date.  After 2 weeks, purchaser may not receive a refund and may only receive a credit or exchange the product if it is unopened or faulty.  We cannot accept returns on overly used products or products specified as non-returnable.  Shipping costs are non-refundable.  Purchaser is responsible for all return shipping costs.  It is recommended to provide a tracking number for all returned packages.  We are not responsible for lost returns without a tracking number.  If the item you purchased is broken/damaged, please contact us immediately for further instructions.